- 1.1HTI content. The Service — its software, design, text, graphics, guides, fact sheets, comparison tools, data compilations, quality scores, the “Health-Tourism.com” name and heart-and-h logo, the slogan “Medical Tourism Made Simple” and other marks — is owned by Health Tourism Inc. (“HTI”) or its licensors and protected by copyright, database, trademark, trade-dress and other laws worldwide. HTI has succeeded Find Global Care Ltd. as owner or licensee of all such rights relating to the Service.
- 1.2Provider content. Listings, photographs, videos, logos, prices and replies supplied by Providers are owned by the Provider or its licensors and licensed to HTI under the Provider Terms. Providers are responsible for having the rights to what they supply.
- 1.3User content. Reviews, stories, photographs and videos submitted by users remain the user's property and are licensed to HTI under Section 9 of the Terms of Use.
- 1.4Third-party marks. Accreditation seals (JCI, ISO, TEMOS, Thai HA, MSQH, NABH, CSG and others) and Providers' marks belong to their owners and are shown to identify the accreditation or Provider concerned; no endorsement of HTI by their owners is implied.
On this page
Summary
In short: The Service and its brand belong to Health Tourism Inc.; Providers own their listings and users own their reviews, each licensed to us. You may read, print, link and quote short extracts with credit; search engines and AI agents may index and quote with attribution but not train on or bulk-copy our content. Copyright owners can send a DMCA notice to our designated agent through our copyright notice form with the required elements; we remove promptly and notify the poster, who can counter-notice, after which we restore the content in 10–14 business days unless a court action is filed. Repeat infringers are terminated.
Key points
- HTI (successor to FGC) owns the Service and brand; Providers and users own and license their content.
- Personal use, linking and short attributed quotes are allowed; bulk copying, scraping and model training are not.
- AI agents: index, quote and summarise with attribution per robots.txt and llms.txt.
- DMCA notices go to the designated agent through our copyright notice form with the six required elements.
- Counter-notices restore content in 10–14 business days unless the complainant sues.
- Three substantiated notices in 12 months → account termination; abusive notifiers are blocked.
1. Who owns what
Our pages, design, software, data and brand belong to Health Tourism Inc. or its licensors. Hospitals own their listing content and license it to us. You own your reviews and license them to us. Nothing here gives anyone else ownership.
2. What you may do with our content
Read, print and save pages for your own medical travel. Link to any page. Quote short extracts with credit and a link. Search engines and AI agents may index, quote and summarise with attribution under our published policy. Copying whole pages, scraping listings or prices, training models on our content or removing our notices is not allowed.
- 2.1Personal use. You may view, download and print pages for your personal, non-commercial use in planning medical travel for yourself or someone you are entitled to act for.
- 2.2Linking and quoting. You may link to any page of the Service. You may quote short extracts (as a guide, up to 150 words of text) with attribution to “Health-Tourism.com” and a link to the source page, for non-commercial purposes or for criticism, comment, news reporting, teaching, scholarship or research. Do not alter quotations so that they misrepresent us or a Provider, present our content as your own, or imply our endorsement.
- 2.3Search and AI systems. Search engines, answer engines and AI agents may crawl, index, quote and summarise our public pages — including their Markdown twins — with attribution and a link to the canonical URL, as our robots.txt and llms.txt describe. They may not use our content to train or fine-tune models, reproduce pages substantially in full, extract listings, prices, reviews or personal data at scale, or access pages marked noindex or behind sign-in. Programmatic access to Provider data requires a written API agreement; write to us through our legal contact form.
- 2.4Press and partners. Journalists may use our published statistics with attribution and may request our logo and brand guidelines through our legal contact form. Providers may use the “Listed on” and “Verified” badges only as the Provider Terms allow.
- 2.5Not permitted. Reproducing, republishing, scraping, mirroring, framing or creating derivative works from the Service or its content beyond the above; removing or altering copyright, trademark or source notices; using our marks in domain names, metadata, paid search or in a way likely to confuse; or using Provider or user content for any purpose other than the Service.
3. Reporting copyright infringement: notice and takedown
If you own a copyright and believe content on the Service infringes it, send our designated agent a notice with the information the DMCA requires. We will remove or disable the material promptly, tell the person who posted it, and give them a chance to respond.
- 3.1Designated agent. Notices of claimed copyright infringement under the Digital Millennium Copyright Act, 17 U.S.C. §512[1], and equivalent laws, must be sent to our designated agent: Copyright Agent, Health Tourism Inc., [registered office address], United States · our copyright notice form. The agent's details are registered in the U.S. Copyright Office's DMCA Designated Agent Directory.
- 3.2What a notice must contain.
- a physical or electronic signature of the copyright owner or a person authorised to act on their behalf;
- identification of the copyrighted work claimed to have been infringed (or a representative list if several);
- identification of the material claimed to be infringing and information reasonably sufficient to locate it on the Service (the URL);
- your name, address, telephone number and email address;
- a statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent or the law;
- a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.
- 3.3What we do. On receiving a valid notice we expeditiously remove or disable access to the material, notify the person who posted it and provide them a copy of the notice (redacting your contact details where the law allows), and record the notice. Where the Digital Services Act applies we also give the poster a statement of reasons and the notifier our decision[2].
- 3.4Misrepresentation. A person who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and attorneys' fees, under 17 U.S.C. §512(f). Consider whether the use is a fair use or otherwise lawful before sending a notice.
- 3.5Trademark and other rights. Reports of trademark infringement, rights of publicity, privacy or other rights in content follow the same procedure, adapted to the right concerned, and may also be made through the notice-and-action process.
4. Counter-notices: if your content was removed
If your content was removed because of a copyright notice and you believe that was a mistake or that you have the right to use it, you can send a counter-notice. Unless the complainant goes to court within 10–14 business days, we restore the content.
- 4.1How to respond. If you believe material you posted was removed or disabled by mistake or misidentification, send our designated agent a counter-notice containing: your physical or electronic signature; identification of the material and its location before removal; a statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification; your name, address and telephone number; and a statement that you consent to the jurisdiction of the federal district court for the district in which your address is located (or, if outside the United States, any district in which HTI may be found) and that you will accept service of process from the person who provided the original notice or their agent.
- 4.2Restoration. On receiving a valid counter-notice we forward it to the complainant and tell them that we will restore the material in 10 business days. Unless the complainant notifies us within that period that they have filed a court action seeking to restrain the use, we restore the material between 10 and 14 business days after receiving the counter-notice.
- 4.3Appeals under the DSA. Where the Digital Services Act applies you may also use the internal complaint-handling system within six months of the removal.
5. Repeat infringers and misuse of the process
Accounts that repeatedly infringe are terminated. People who repeatedly send baseless notices lose the ability to use the process.
- 5.1Termination. In appropriate circumstances we terminate the accounts and Listings of users and Providers who are repeat infringers. As a guide, three substantiated notices within 12 months without a successful counter-notice lead to termination; a single egregious infringement may suffice.
- 5.2Abuse of notices. We may decline to process further notices from a person who repeatedly submits manifestly unfounded or abusive notices, after a warning.
- 5.3Hosting liability. HTI hosts content supplied by others and acts under the safe harbours of 17 U.S.C. §512 and, where applicable, Articles 4–6 of the Digital Services Act and 47 U.S.C. §230[3].
6. Changes and contact
Copyright notices and counter-notices: our designated agent through our copyright notice form. Permissions and press: our legal contact form.
- 6.1Changes. We may update this Policy as Section 20 of the Terms of Use describes; the version and effective date appear at the top.
- 6.2Contact. Copyright agent: our copyright notice form · Permissions and brand: our legal contact form · Health Tourism Inc., 7 Times Square, 19th Floor, New York, NY 10036, United States
FAQ
Copyright and Intellectual Property Policy: frequently asked questions
Short answers, each 50 words or fewer. The numbered clauses above prevail if anything here differs.
Can I quote your guides on my website?
Yes — short extracts (as a guide, up to 150 words) with attribution to Health-Tourism.com and a link to the page, for non-commercial, educational, journalistic or commentary purposes. Do not copy whole pages or present our content as yours.
Can AI tools use your content?
They may index, quote and summarise our public pages with attribution and a link, as robots.txt and llms.txt describe. They may not train models on our content, reproduce pages in full or scrape listings, prices, reviews or personal data.
Someone posted my photo without permission. What do I do?
Send a notice to our designated agent through our copyright notice form with the information listed in Section 3, or use the notice-and-action process for privacy rights. We remove the material promptly and notify the poster, who may respond.
What if my content was removed after a copyright notice I think is wrong?
Send a counter-notice to the designated agent with the elements in Section 4. Unless the complainant files a court action within 10 business days, we restore the content between 10 and 14 business days after receiving it.
7. Changes to this document
What changed, when, and why. Material changes are announced 30 days before they take effect; the current version always carries its effective date in the header.
| Version | Date | What changed |
|---|---|---|
| v3.0 | First stand-alone policy; designated agent re-registered for Health Tourism Inc.; AI-agent use terms and DSA statement-of-reasons added. |
We keep every published version. Ask us through our legal contact form for a copy of an earlier version or a redline between two versions.
Legal basisLaws, rules and standards referenced4 official texts linked · regulators and primary legislation first
- [1]17 U.S.C. §512 — Digital Millennium Copyright Act safe harbors; U.S. Copyright Office DMCA Designated Agent Directory
www.copyright.gov/dmca-directory/ - [2]Regulation (EU) 2022/2065 — Digital Services Act (terms and conditions, notice and action, statement of reasons)
eur-lex.europa.eu/eli/reg/2022/2065/oj - [3]47 U.S.C. §230 — protection for private blocking and screening of offensive material
www.law.cornell.edu/uscode/text/47/230 - [4]U.S. Copyright Office — Copyright Basics (Circular 1)
www.copyright.gov/circs/circ01.pdf
Questions about this document?
Our legal team answers questions about these terms in plain language. Privacy requests go through Your privacy choices; anything else, write to us.
Legal questions: use our legal contact form · Privacy requests are answered within 30 daysAbout this page. Health-Tourism.com is an independent platform for medical tourism — not a hospital, clinic, insurer or law firm — and does not give medical or legal advice. This page is a legal document of Health Tourism Inc.; the plain-English “In short” boxes are a guide and are not a warranty or a substitute for the numbered clauses. Translations are provided for convenience; the English version prevails. Corrections: our legal contact form.